VitalREM's got you covered.

Money Back Guarantee - Lifetime Warranty

VitalREM 365 Money Back Guarantee: If for any reason you’re not happy with your VitalREM Pillow within one year from order-date, just fill out this form and off we go. You’ll receive a unique Return Merchandise Authorization (RMA) code within seven (7) days of form-submission. Send your pillow back within fourteen (14) days with a print out of the RMA approval you receive and your money will be refunded within thirty (30) days from receipt.


Lifetime Warranty: VitalREM guarantees our products are made from the good stuff - stuff that lasts. However, let’s be real with each other for a second, can we? It’s a pillow, and you’re gonna lay on it - a lot, but we’ve got your back (so to speak). We’ll guarantee against manufacturer defect, meaning workmanship and material defects. If this bad stuff happens, we’ll replace your pillow with the same or a comparable model. Fill out this form.